FAQ’s
Your Questions Answered — Excavation, Concreting, Site Services & More
Got a question about our services, equipment or locations? We’ve answered the most common ones below. If you don’t see what you’re looking for, get in touch — we’re happy to help.
FAQs
What areas do you service?
We’re based on the Northern Beaches and service all of Sydney, including the North Shore, Inner West, and Eastern Suburbs.
We’re also expanding into South-East Queensland, covering the Gold Coast, Tweed Heads, and surrounding areas.
What concreting services do you offer?
We provide complete concreting services, including:
- Slab preparation
- Formwork
- Steel fixing
- Concrete pouring
- Driveways, footpaths, patios, and custom finishes
What size excavators do you use?
We use a range of compact and mid-sized machines ideal for residential and tight-access sites:
- 1.8 Tonne Mini Excavator – perfect for tight spaces and backyard digs
- 5.5 Tonne Excavator – suited for larger cut & fill or bulk excavation jobs
- 700–800kg Dumper – ideal for moving spoil on narrow or sloped sites
What attachments do you have available?
We have a wide range of excavator attachments to suit every job:
- Augers (for post holes and footings)
- Rock Sawjobs
- Hydraulic Hammerssites
- Rock & Demolition Grabs
- Sieve Buckets
- Rippers
Do you offer non-explosive rock breaking?
Yes — we offer non-explosive rock breaking using hydraulic hammers and rock saws. This method is safe for residential and urban jobs where vibration control is important.
Do you provide excavation training or tickets?
No, we don’t offer excavator ticket training or formal courses. We focus on excavation and site work only. If you're looking to get certified, we recommend contacting a registered RTO (training organisation).
Do you offer free quotes?
Yes! We offer free, no-obligation onsite quotes across the Northern Beaches, Sydney metro, and South-East QLD areas. Just hit Request a Quote or Contact Us to book.
What types of excavation do you offer?
We provide a full range of excavation services, including:
- Augers (for post holes and footings)
- Bulk excavation
- Tight-access digs
- Under-house excavation
- Site cuts & levelling
- Pool digouts
- Spoil removal
Can you do trenching for plumbing and electrical?
Yes — we specialise in trenching for plumbing, electrical, drainage, gas, and NBN installations. Our trenches are clean, accurate, and ready for service install.
Do you do drainage excavation and installation?
Yes — we offer non-explosiveWe sure do. We handle:
- Stormwater drainage
- Subsoil drainage
- Pit installations
- Aggie pipe trenching
- Retaining wall drainage prep
How quickly can you start a job?
It depends on our current schedule and the job size, but we’re known for fast turnarounds and flexible start dates. Contact us for availability — we’ll do our best to fit you in.
Do you handle cleanup and waste removal?
Absolutely. All excavation, demolition and concreting jobs include spoil removal and site cleanup. We leave your property clean and ready for the next phase.
Still Have Questions? Let’s Chat
Whether you’re planning a backyard dig, need concreting advice, or just want to know what machine fits your job — we’re here to help. No pushy sales, no cookie-cutter answers — just real advice from a team that knows excavation inside and out.
Why Choose Freshwater Excavations?
Family-Owned & Operated
We’re not a franchise. We’re locals who care about quality work, honest service, and showing up when we say we will.
Tight-Access Specialists
Backyards, sloped blocks, under-house work — we do the tricky stuff other crews avoid.
All Services, One Team
From excavation to concreting, trenching, demolition and drainage — we handle it all, so you don’t need multiple contractors.
Straightforward Communication
No jargon. No ghosting. Just clear, honest conversations and upfront quotes.
We Leave Sites Clean
We treat your property like our own. That means full load-out, no mess, and ready-for-the-next-stage delivery.
Let’s Get Digging
Need a quote or want to chat about your next project? We’d love to hear from you.
